Before you think off creating a mobile app for your business, it is essential to be clear about your aims from the start and plan according to it.
Are you looking for fantastic ways to harness the power of mobile apps? Here are 4 most popular ways to boost your business through a mobile app:
- Customer engagement.
The best feature of a mobile app is that it enables companies to engage with their customers in real-time, by location and complete with profile information.
If it is done in the right way, you can actually turn those engaged customers into revenue generating ones. For an instance, Kraft’s iFood Assistant offers over 2000 recipes then a lot of people will use Kraft products. Giving out shopping lists, interactive deals, and coupon features to incentivize shoppers can make an enormous impact on customer engagement. This app also includes social sharing capabilities that allow consumers to share recipes with friends on social networks.
- Customer service and support.
A mobile app makes it simpler and more efficient for your customers to get in touch with your company. Offering them tools to ease their life while using your products or services can be the excellent reason to develop an app.
For instance, Marlborough-based Digital Federal Credit Union had launched an app called Mobile PC Deposit that enables members to deposit payment using the iPhone and Android-based smartphones. This made lives of customers much easier and it’s value-added to their existing service.
One of the most popular means to make the profit is by offering coupons. The mobile gives an interesting layer of push notifications based on locations to the coupon economy.
For instance, imagine you being the owner of an apparel store in New York where thousands of people directly walk-in within a one-mile radius of your outlet. If they would get notified on their cell phones about the coupon offers from your store, then you would increase the likelihood of having them visit your store as well by providing a proper reason.
- Online selling
If you are trading your services or products online, a mobile app can be the best place that you can consider. It gives your customers the mobility to do the same things that they would usually have performed sitting at their desks, but on their phones.
There are several examples in which online retailers have extended their offerings to customers who want to shop on-the-go using their mobile phones. If you are in a service company, you too can capture a larger share of the market, just like, Dropbox did.
With these ways, you can think of some creative ways to achieve your potential or existing customer’s attention, enhance your offerings, attract people to buy, make life easier for your customer and you reap the benefits too.
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